Emergency planning and business continuity remains a high priority. Having the opportunity to support a major and complex transport organisation by assessing issues associated with their response to an emergency incident specifically in relation to senior HR roles and responsibilities showed creative thinking on behalf of the project lead. In many planning scenarios the focus is on those responding to an emergency incident and then actions required to initiate recovery.

From the research undertaken it was found that by extending the involvement of HR leaders throughout the stages of readiness, response, recovery and review an effective emergency management practice is established. The greater involvement of HR in the proactive stages of readiness and review reduces the HR challenges during the response and recovery stages when the planning is implemented. Though being responsive throughout an emergency incident to unforeseen issues remains paramount. This project reiterated the view that, especially during an emergency incident, leaders are required at a variety of levels.